Compliance of Implementing Agents in Issuing Sea Passenger Ship Tickets (Case Study in Tanjungpinang City)

Abstract

A policy implementation often fails due to the non-compliance of policy actors with a policy that has been set and decided. The ticket for the MV Oceanna Ship includes a column for the passenger's identity. However, in practice the Ship ticket is not included in the Passenger archive as intended, in the Minister of Transportation Regulation Number 28 of 2022 Article 11 Paragraph (3b). The purpose of this study is to find out how the policy procedures for issuing sea freight ship tickets. This research method uses descriptive research methods using qualitative data analysis. With the process of collecting data through observation, interviews, documentation. The theory used in this research is the theory according to Van Meter and Van Horn which put forward 6 variables that influence the success or failure of a policy Size and Objectives of Policy, Resources, Characteristics of Executing Agents, Attitudes of Executors, Communication, Social Environment, Political Economy. However, what researchers use only uses 3 variables, namely Policy Size and Objectives, Characteristics of Implementing Agents, Attitudes of Executors. The technique of presenting data is done by means of data reduction, data presentation and drawing conclusions. The results of this study indicate that there are no regulations governing the issuance of ship tickets in which identity must be included, there is a lack of supervision from related parties, there is no governing body and there is a shipping monopoly. Based on the results of this research, it is necessary to make specific regulations regarding the issuance of sea transport passenger ship tickets. This is done so that the implementation made can run well.